1. Shipping Locations

We currently ship to:

• All major cities across Pakistan
• Selected international locations (depending on product type and shipping availability)

If your location isn’t supported at checkout, please contact us at infopicktoo@gmail.com

2. Processing Time

Orders are typically processed within 1–3 business days after payment confirmation.
Please note that processing time may be extended during peak seasons or promotional periods.

3. Estimated Delivery Time

Within Pakistan:

• Standard Shipping: 3–7 business days
• Remote Areas: 5–10 business days

International:

• Standard Shipping: 10–21 business days (depending on location and customs clearance)

⏱ Note: Delivery times are estimates and not guaranteed. Delays may occur due to weather, customs, or courier issues.

4. Shipping Charges

Shipping costs are calculated at checkout based on:

• Order weight
• Delivery location
• Shipping method chosen

Some products may qualify for Free Shipping promotions (as specified on product pages).

5. Tracking Your Order

Once your order is shipped, you will receive a confirmation email or SMS with a tracking number.
You can use this to monitor your shipment status through our courier partners.

6. Undelivered Packages

If a package is undeliverable due to an incorrect address or if not accepted by the recipient:

• It will be returned to us
• The customer will be responsible for re-shipping charges

7. Damaged or Missing Items

If your order arrives damaged or items are missing, please notify us within 48 hours of delivery with:

• Photos of the package and product
• Your order number

We will investigate and resolve the issue promptly.

8. Contact Us

For any shipping-related questions or support, feel free to reach out to us:

📧 Email: infopicktoo@gmail.com
🌐 Website: https://picktoo.store